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Site Based Technician

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Location: Gauteng

Job Title: Site Based Technician

Closing Date: 2024/07/04

Qualification:

  • Trade test certificate
  • Code 8 / EB driver's license
  • Valid forklift operator license

Duties & Responsibilities:
Skills required

  • Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
  • Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
  • Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
  • Provide complete customer satisfaction in a polite and professional manner.
  • Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
  • Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
  • Updates job knowledge by participating in educational opportunities.

Short Term Rental Controller

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Location: Gauteng

Job Title: Short Term Rental Controller

Closing Date: 2024/07/04

Qualification:

  • Grade 12/ Matric
  • Advanced/Expert Computer Literacy in MS Outlook, Word, and Excel
  • Knowledge and Understanding of Kerridge System
  • Experience in Fleet Management

Duties & Responsibilities:
Skills required

  • Ensuring that STR achieves the predetermined targets / budget
  • Overall responsibility to ensure quality of customer interaction and service (drive customer service excellence, ensure good communication with customer, developing and fostering partnerships with and tailor-made solutions for clients; evaluation of own development needs and ensuring lack of knowledge / skills are addressed)
  • Telesales and maintenance of records / quotes register/ prospects
  • Weekly and monthly reporting of stock count and utilisation
  • Prepare and complete refinance and defleet documentation
  • Full responsibility to reserve, arrange delivery and collection of and manage overall control of short-term fleet units; responsible to schedule, plan and allocate trips daily; responsible for all invoicing pertaining to transport
  • Full responsibility to ensure all documentation for the delivery of a forklift is accurate, complete and properly authorised (e.g., credit applications, signed contracts from clients, terms and conditions, customer orders etc.)
  • Invoicing of daily, weekly and monthly rental including excess hours
  • Liaise with debtors regarding accounts for new and existing customers
  • Ensure machines at customer have valid load test certificates
  • Responsible for communication with workshop re. preparation of machines prior to delivery (Load test, Service, attachments, chargers etc)
  • Facilitating customer complaints and queries; ensure it is followed through and communicate process / result to customers; foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers
  • General assistance to manager as and when required.

Welcome to CFAO Equipment SA

We invite you to join our team of professionals in the exciting world of material handling and industrial equipment. Our commitment to professionalism is matched with clear and approachable information to guide you through your career journey.

Join Our Team

CFAO Equipment SA is a dynamic and innovative player in the industry and we're always on the lookout for talented individuals to join our ranks. Whether you're an experienced professional seeking new challenges or a fresh graduate eager to embark on a rewarding career, we offer a range of opportunities across various roles.

A Place to Grow

At CFAO Equipment SA, we believe in nurturing talent and fostering growth. When you join our team, you become part of a supportive environment that values collaboration, creativity and continuous learning. We provide you with the tools and resources to excel in your role and contribute to the success of our company.

Explore our opportunities, apply and take the first step toward an exciting and rewarding career.