Toyota Material Handling FAQs

General Questions

What type of equipment do you offer?

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We provide a comprehensive range of material handling equipment tailored for industrial, agricultural, and warehouse applications.

Do you offer both new and used equipment?

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Yes, we offer both new and pre-owned material handling equipment to suit your needs.

Can I schedule a demo or test drive before purchasing?

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Absolutely! You can schedule a demo or test drive before making your purchase.

Sales & Financing

Do you offer financing options or plans?

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Yes, we offer financing options; however, we are not a Financial Services Provider. Our options are based on a rental model available over 24, 36, 48, and 60 months.

Can I trade in my old equipment when purchasing new equipment?

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Yes, trading in your old equipment when purchasing new equipment is an option with assistance from our Pre-Owned division.

Maintain & Support

Do you provide maintenance and servicing for the equipment?

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Yes, we offer two maintenance options for your equipment: a Full Maintenance Plan and a Service Plan.

What happens if my equipment breaks down?

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If your equipment breaks down, we offer a 48-hour guaranteed turnaround time, with branches located in all major cities to provide swift support.

Do you supply spare parts?

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Yes, we supply spare parts, with availability across all Toyota Material Handling regions

Rentals & Short Term Solutions

Can I rent forklifts or other equipment instead of buying?

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Yes, you can rent forklifts and other equipment instead of buying. We offer two rental options: long-term rental (up to 60 months) and short-term rental (as little as one day).

What rental plan options do you have?

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We offer rental plan options ranging from 24, 36, 48, and 60 months for long-term rentals, as well as short-term rental (STR) options starting from just one day.

Training & Compliance

Do you provide operator training?

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Yes, we do across each one of our regions.

Product & Technical Information

What is the maximum lifting capacity of your forklifts?

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16 tons for Toyota Material Handling

Do you provide custom modifications or attachments for forklifts and other equipment?

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Yes we do!

Delivery & Logistics

How long does delivery take after purchasing equipment?

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This largely depends on stock availability

Do you offer nationwide delivery?

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Yes we do

Can you help with equipment installation and setup?

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Yes, we provide complete equipment installation and setup. Upon delivery, we conduct a full handover, explaining the unit’s features and ensuring the driver is comfortable with all aspects of the truck.

After-Sales Service & Warranty

What kind of warranty do you offer on new and used equipment?

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12 months or 2000hrs

How often should I service my forklift or refuse truck?

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Every 250 hrs or 3 months whichever comes first.

Can I get a service contract for ongoing maintenance?

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Absolutely!